
Mental Health Services
Confidential psychological support, pre-employment assessments, and expert-led training to build stronger, healthier maritime teams.
What We Offer
Life at sea presents unique pressures—long periods of isolation, high stress, and intense fatigue. MHG provides comprehensive mental health services for commercial and cruise ships tailored to these realities, offering seafarers support through counseling, pre-employment psychological assessments, tailored training and workshops, and ongoing assistance.
In addition, MHG extends its mental health services to onshore personnel, ensuring holistic support across the entire maritime workforce.


Our Approach
100% confidential support and psychological services
Fully compliant with GDPR and HIPAA
Secure handling of sensitive data
Focused on crew well-being and proactive support
Actionable insights for ship operators


24/7 Mental Health Support Line
MHG’s 24/7 Support Line offers:
Confidential and comprehensive support.
A global network of 50+ qualified registered clinical psychologists.
Coverage in 15+ languages, including:
English, Tagalog, Hindi, Russian, Ukrainian, Greek, Romanian, Ethiopian, Spanish, and Portuguese.
Personalized support to foster trust and accessibility for seafarers.

Round-the-clock Psychological Support, Anytime, Anywhere
Communication Channels
The Support Line is accessible through multiple secure channels to maintain privacy and confidentiality:
Phone line: Immediate voice support for urgent concerns.
Email: For detailed and non-urgent communication.
WhatsApp: A discreet option for text-based support, ideal for privacy-conscious users.
Confidentiality and Data Protection
All interactions are conducted with the highest level of confidentiality, adhering to GDPR and HIPAA standards. Personal data is protected
through secure systems, ensuring that sensitive information is handled responsibly. Anonymous data logging (unless explicitly agreed otherwise) allows for effective follow-up without compromising individual privacy.
Structure and Reporting
The service is structured to provide real-time, confidential support while offering ship companies aggregated, anonymized reports. These reports highlight mental health trends and recurring challenges across the crew, ensuring companies remain informed without infringing on individual confidentiality. Practical recommendations and tailored solutions are
included to help address emerging issues proactively.
MHG’s 24/7 Mental Health Support Line is a secure, multilingual, and confidential service dedicated to supporting seafarers’ mental health, enhancing resilience, and promoting safer, more productive onboard environments.
Pre-employment Psychological Assessments
MHG's Pre-Employment Psychological Assessments are designed to evaluate the mental health readiness and resilience of seafarers before they embark on their roles. These assessments aim to identify potential mental health challenges, ensure the safety and well-being of individuals and crews, and help ship operators maintain a stable and effective workforce.
Initial Screening
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A comprehensive questionnaire tailored to asses key psychological factors, including stress management, emotional stability, interpersonal skills, and adaptability to the unique challenges of maritime life.
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Evaluation of mental health history and current psychological state.
Assessment of Cognitive and Emotional Fitness
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Evaluation of problem-solving skills, decision-making under pressure, and ability to manage conflict or stress.
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Identification of any potential red flags that might require intervention or further support.
One-on-One Psychological Evaluation
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Conducted by a licensed clinical psychologist, this step involves an in-depth interview to explore the candidate’s mental resilience, coping mechanisms, and compatibility with the demands of life at sea.
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Use of validated psychological tools and tests to ensure a thorough understanding of the candidate's mental health profile.
Customized recommendations
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A detailed report is provided to the employer, summarizing the candidate’s psychological profile while respecting confidentiality regulations (GDPR and HIPAA).
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Clear recommendations on readiness for the role, as well as potential areas of support or development.
Meaning and Benefits
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Ensures Crew Readiness: Helps identify candidates who are mentally prepared to handle the challenges of maritime life, reducing risks of mental health crises onboard.
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Promotes Safety and Efficiency: Enhances overall safety by ensuring crew members can work effectively under pressure and in isolated
environments.
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Proactive Support: Provides insights that can guide employers in offering targeted mental health support to crew members before deployment.
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Compliance with Industry Standards: Demonstrates commitment to high standards of crew welfare and aligns with international best practices.

MHG’s pre-employment psychological assessments are an essential tool for promoting mental health and safety in the maritime industry, providing ship operators with a reliable foundation for crew selection and support.
All assessments are conducted securely through MHG’s online platform. Candidates receive a personalized, encrypted link to complete their psychological screening, ensuring data privacy and ease of access regardless of location. This system is fully compliant with GDPR and HIPAA standards and supports a smooth evaluation process before deployment.

SB Method Training & Workshops
The Seafarers Boost (SB) trainings, affiliated with MHG, are designed to enhance mental health, resilience, and inclusivity in maritime environments. These workshops address critical areas such as stress management, leadership, cultural awareness, and harassment prevention. Tailored to meet the needs of seafarers, crew members, and maritime professionals, SB trainings empower individuals with the skills and support needed to thrive both personally and professionally at sea.
MHG offers flexible delivery formats for all training modules. Clients can choose from live virtual workshops, in-person sessions, or self-paced learning options hosted on our secure training platform. This ensures accessibility for both shore-based and onboard personnel, regardless of schedule or connectivity.


Resilience & Stress Management
Building Personal Resilience: Focus on cultivating resilience to maintain performance and health.
Team Resilience for Managers: Builds resilient and proactive teams through leadership.
Understanding & Managing Stress: Teaches stress identification and management skills.
Breathwork for Resilience: Introduces breathwork techniques for resilience.
How to Destress: Provides strategies to manage stress throughout the day.
Spotting & Preventing Burnout: Identifies burnout signs and offers prevention strategies.
Mental Health & Well-being
Mental Health Awareness: Increases awareness and understanding of mental health.
Mental Health Matters for Managers: Offers managers insights on mental health and strategies for team support.
Mental Health Buddies: Trains employees to support colleagues as Mental Health Buddies.


Leadership & Team Building
Leadership Training Workshops: Equips personnelwith leadership skills for effective maritime operations.
Soft Skills Training: Enhances communication,teamwork, and problem-solving for better collaboration.
Crisis Support & Response
PFA Training: Teaches Psychological First Aid (PFA) to support colleagues during crises.
Cultural Awareness & Diversity
Cultural Awareness Training: Promotes understanding of diverse cultures for better communication and inclusivity.

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Onboarding & Adaptation
Newcomers Training: Prepares cadets for their first shift at sea and adaptation to maritime life.
Bullying & Sexual Harassment Prevention
Bullying and Sexual Harassment (PSEA): Teaches seafarers to prevent, identify, and address bullying and harassment.
Meet Our Experts

Your Trusted Mental Health Partner for the Maritime Industry
At MHG, we’re more than a service provider—we’re your partner in creating safer, healthier, and more inclusive workplaces at sea. Key value points: proven experience supporting maritime professionals, multilingual and multicultural expertise, data-driven recommendations, strong compliance and confidentiality standards.